Effective Date: August 10, 2025

RETURN & REFUND POLICY

You have 30 days from receiving your item to request a return. To qualify, items must be unworn, unused, with tags, in original packaging, and accompanied by proof of purchase.

To start a return, email us at srirachaarts@gmail.com. Returns must be authorized before sending to the designated return address. Unauthorized returns won’t be accepted.

Please inspect your order upon arrival and contact us immediately if it’s damaged, defective, or incorrect so we can fix the issue.

Non-returnable items: Perishables, custom/personalized items, personal care goods, hazardous materials, sale items, and gift cards.

For exchanges, return your item first; once accepted, place a new order for the desired item.

Refunds: Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are processed within 10 business days to your original payment method. Bank processing times may vary. If you don’t see your refund after 15 business days, contact us at srirachaarts@gmail.com.

We strive for great customer service and guarantee a response within 24 hours to all inquiries.